A relaxing, soothing and warm emergency

Engineer:	I heard you want the Emergency Notification System completely redone.
Customer:	Yes, exactly!
E:	OK, let's talk about how you want it to be.
C:	I want something relaxing, soothing and warm.
E:	(What the?) Are we still talking about ENS?
C:	Yes. That green and red thing is too tense. And those SMS messages are just sad, so does the e-mails. Can't we employ pastel colors and warmer, friendly messages?
E:	I see... I'll be here again on Wednesday. Let's talk about this thoroughly on that day.

mindcast